Copyright © Softex SW, All rights reserved


Sales Control “CRM” Solution:
Sales Control Solution is online CRM “Customer Relationship Management” Software which helps organization teams to manage customers’ relationships and services in an organized and professional way. Softex Sales Control Holds large complete Database that provides your Management Team, Sales persons, and Customer Care team with the ability to access all details about Customers’ relationships sufficiently. Moreover it allows you to share data between several branches and salespersons’ locations around the world easily and efficiently.
But what is meant by CRM in the first place (The Academic Definition)?
Customer Relationship Management (CRM) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized and efficient manner. In many cases, an enterprise builds a database about its customers. This database describes relationships in sufficient detail so that management, sales people, and customer service representatives can access information; match customer needs with product plans and offerings; remind customers of service requirements; know what other products a customer had purchased; Record Customer Complains and follow up complain processing; etc.
Softex Sales Control Acts as a reliable Arabic Based online CRM system covering several organization areas and activities.
Sales Control Solution helps in managing your Customers’ Relations:
This division details are all about potential leads and existing customers as well. Sales Control holds full database records about each and every customer such as contact information; Key persons full contact information; Customers’ requests; Staff Responses; full communications records with customers; Related Customer documents and legal papers; customers’ complains; Quotations; etc.
Your entire customer related organization members share a unified and up to date complete customer relation database. As a result your Team is able to better serve your customers quickly and efficiently with minimum operation costs considered in mind. Smart, powerful and quick search mechanisms are implemented system wide to allow each member of your crew to access the exact required piece of information quickly within a few clicks and short seconds.
Sales Activity is better managed and operated by your demanding Sales Staff, Team leaders and Managers:
Defining your whole salesmen and sales teams in the system, Softex Sales Control allows everybody to record and process all their Sales leads through a unified database that holds quotations; follow up tasks; meeting schedules and results; all sales related emails correspondences; etc.
Team leaders are able to assign tasks for their salesmen and follow up their progress on the system second by second. Salesmen are able to check their schedules, tasks updates and report their activity instantly using their mobile computers and mobile internet connections. This mobile and agile module of sales operation allows your teams to better cooperate, communicate and consequently better achieve their Sales targets. Even exceeds it in most of the time. Simply sales control software allows your sales Department members to concentrate on what matters most: “which is doing more sales”
Also Sales control acts as an archive for all sales related documents such as quotations; meeting minutes; Quotation copies; Sales catalogues sent to customers; and all other Sales operation documents you want to share and save across your Sales and marketing Department.
Management Reporting Engine and Supervisors Modules.
As a result of centralizing data inside a secured and connected database: managers, supervisors and business owners is in command of hundreds of different operation, supervision and top level management reports that monitors and summarize each aspect of the business second by second.
How is Sales Control Online efficient and Cost Saving Solution for any organization that uses it?
  • Customers do not need to purchase any server Hardware or UPS Systems.

  • Customers do not need to purchase any Server or Client software Licenses, Sales Control is a complete Stand alone application.

  • No Hardware upgrades are needed on almost all existing computers , Sales control will run on any Pentium 4 processor or later under windows XP, Vista , Windows 7 or later ( all versions supported including home editions)

  • You do not need to worry about your server and data storage security, no need to purchase Hardware firewalls, renew Antivirus for server or any other security component needed.

  • To connect multiple branches to centralized data storage you do not need to upgrade your internet DSL connectivity ( 1 MB standard DSL connection is suitable for 6 – 10 users working at the same time)

  • You do not need any Real IP’s on any of your locations to work on the system and connect at the same time.

  • Caching Techniques and Reports compression minimized bandwidth usage and save cost due to limited downloads needed for Salesmen working on mobile internet connectivity.

  • You do not need to pay for Maintenance, Server hardware and software upgrades or even for Backup devices or fees.

  • You get all Sales Control system upgrades and new versions for free, as long as you are using the system.

  • You do not need to pay for technical support or any installation fees, the system will run on any computer as long as you have internet connectivity.

  • Our technical support can respond to your issues online without any fees , saving you time and money by resolving all situations on the spot.
Benefits of implementing sales control for different organization departments
Sales
  • View a complete history of each contact.

  • Manage contacts, emails and calendars.

  • Manage schedules and create tasks for the sales team.

  • Record the follow up process.

  • Send, store and retrieve emails, letters and faxes.

  • View opportunities, sales and support cases.

  • Track unlimited amounts of information through different negotiation levels.

  • Post quotations indicated with prices, quantities, validity dates, discount rates and payment conditions. 

  • Record meetings details.

  • Add information about competitors.

Customer services
  • Schedule phone calls, meetings or to-do lists.

  • Assign tasks to team members.

  • Record client’s complaints and track the action taken to solve it.

  • Record client’s requests.

  • Initiate and record client’s data including names, phones, emails, contact persons, work field, cities and regions.

  • Send products and services catalog within the software.

  • Able to perform and manage guarantees within the software.

  • Retain organization clients satisfied.

  • Record phone calls history.

Management
  • Customers do not need to purchase any server Hardware or UPS Systems.

  • Customers do not need to purchase any Server or Client software Licenses, Sales Control is a complete Stand alone application.

  • No Hardware upgrades are needed on almost all existing computers , Sales control will run on any Pentium 4 processor or later under windows XP, Vista , Windows 7 or later ( all versions supported including home editions)

  • You do not need to worry about your server and data storage security, no need to purchase Hardware firewalls, renew Antivirus for server or any other security component needed.

  • To connect multiple branches to centralized data storage you do not need to upgrade your internet DSL connectivity ( 1 MB standard DSL connection is suitable for 6 – 10 users working on the same time)

  • You do not need any Real IP’s on any of your locations to work on the system and connects at the same time.

  • Caching Techniques and Reports compression minimized bandwidth usage and save cost due to limited downloads needed for Salesmen working on mobile internet connectivity.

  • You do not need to pay for Maintenance, Server hardware and software upgrades or even for Backup devices or fees.

  • You get all Sales Control system upgrades and new versions for free as long as you are using the system.

  • You do not need to pay for technical support or any installation fees, the system will run on any computer as long as you have internet connectivity.

  • Our technical support can respond to your issues online without any fees , saving you time and money by resolving all situations on the spot.
Benefits of implementing sales control online
Automate business information:
Implementing sales control online allows you to automate all your critical business information, increase productivity, and reduce costs.

Total security:
Softex Sales Control Online is considered one of the most Secured CRM Systems worldwide. Softex SC Runs on Microsoft SQL Server Database System: The most Secured Database System on Earth.
Our Dedicated Servers are hosted on 2 clusters both in England and United states for Best Ever System Reliability. Each of our Dedicated Servers is running behind Secured Physical Firewall Systems and is running inside one of the most Secured Data Centers in Europe and United States that is being monitored 24/7/365 with dedicated professionals.

Automated Daily Database Backups on different physical servers and Mirrored Hard Drives on each server ensure that your Data is safe against power failures, Viruses, Accidents and/or any other risks you might encounter while hosting your data at any other location.

Also the automated "Keep Me Alive Notifications" servers checks your server status every 30 seconds ensuring that your service is up and running, in case of any failures Automatic notifications will be sent directly to Servers Support Team to start resolving the issue even before you know it.

Speed and Performance:
  • Softex Sales Control Application Layer uses top of the line caching technology that insures the system retrieves only the data needed. All our servers are customized to compress Reports Data prior to download. The software will decompress it automatically resulting in minimizing bandwidth usage, while keeping your application fast, responsive and online at the same time. Softex Sales Control is fully configured to work with the latest Windows operating system including Windows 7 and windows Vista allowing you to use the most advanced Speed up technologies in modern operating system.

  •  Finally as an Intel Software Partner, All of Softex Solutions are tested and optimized to run on most of modern processors with the best performance you can get from your existing hardware Systems.



نسخة عربية