Car Service Centers
A new distinct shift for your company
Daily Challenges in Service Centers
- Manual management of appointments and bookings.
- Inaccurate tracking of repair tasks, parts and labor costs.
- Billing delays or pricing inconsistencies across branches.
- No instant reports on daily revenue and technician efficiency.
- Gaps between reception, workshops and inventory.
Solution — Softex Car Service ERP
A unified system that manages the customer journey from booking to delivery with Arabic UI and real-time branch sync via Azure.
Main Features
Smart booking system for customers and schedules.
Workshop task management and technician assignment.
Vehicle & customer records with full service history.
Invoicing, discounts and online payment claiming.
Real-time branch & spare-parts inventory linking.
Technical & Azure Advantages
- Access from any branch or workshop.
- Encryption and secure storage of customer & invoice data.
- Integration with external booking sites or CRM via APIs.
- Arabic-friendly UI for technicians and reception staff.
- Automatic updates and 24/7 system readiness.
Who Is This For?
Suitable for mid-sized service & repair centers (20–200 employees), multi-branch workshops, and providers of multi-discipline services (mechanical, electrical, paint). Target markets: Egypt, Saudi Arabia, Oman. Minimum starting cost: USD 2,500.
Core Modules
| Module | Function |
|---|---|
| Bookings Management | Customer intake, appointments, auto-notifications. |
| Workshop Management | Organize tasks and monitor repair progress. |
| Spare Parts & Inventory | Track quantities and allocate parts per job. |
| Billing & Accounting | Issue invoices, discounts and electronic payments. |
| Technician Management | Log work hours and evaluate performance. |
| Customer Service | Follow-up, warranties and visit scheduling. |
FAQs
Q: How does Market Control ERP help service centers track car movements, maintenance cycles, and related expenses?
A: Market Control ERP centralizes all car data, daily movement logs, drivers, delegates, and maintenance schedules. It automatically records expenses, generates maintenance history, and provides complete visibility over each vehicle—whether owned or leased—ensabling accurate costing and operational control.
Q: Can the system automate periodic maintenance reminders and track overdue services?
A: Yes — the system allows custom maintenance schedule rules and automatically generates alerts for due or overdue maintenance. It also archives maintenance records and links them to the expenses module for accurate reporting.
Q: How does Market Control ERP support cost reduction and better expense control for car fleets?
A: The system provides daily, monthly, and car-specific expense statistics, highlights abnormal spending patterns, and enables detailed cost breakdowns. Real-time dashboards allow managers to identify waste, optimize routes, and control operational costs more effectively.
Q: Can Market Control ERP integrate car service center operations with financial accounting and fixed assets?
A: Yes — vehicle expenses, maintenance operations, and movement logs are synced with the financial module to ensure accurate entries. Cars owned by the company are also linked to the fixed assets module for depreciation and valuation.
Implementation Stages
- Analyze workshop workflows.
- Configure system & connect inventory/branches.
- Train technicians & admins.
- Deploy on Azure and go-live.
- Continuous monitoring and support.