Medical Facilities
A new distinct shift for your company
Challenges of Multi-Clinic Medical Centers
- Multiple clinics complicate unified records and data.
- Slow appointment confirmations and lack of schedule visibility.
- Difficulties tracking collections and expenses per branch.
- Inconsistent patient experience and lack of departmental integration.
- No real-time performance and revenue reports.
Solution — Softex Clinics Manager ERP
Softex Clinics Manager ERP unifies bookings, billing and patient records in one system with an Arabic-friendly interface and secure Azure cloud hosting.
Main Features
Central patient management and electronic medical records.
Instant booking system for multiple clinics and doctors.
Billing, payments and insurance claim processing.
Administrative dashboards per branch and per doctor.
Secure cloud operation with automatic backups on Azure.
Technical & Azure Advantages
- Patient data protection with global standards (HIPAA-compatible measures).
- Instant access from any branch, tablet or computer.
- Real-time backup and high availability (uptime > 99.9%).
- Arabic-first UI with multi-language support (AR/EN/FR).
- Integration with Market Control ERP finance & inventory modules.
Who Is This For?
Medium-sized medical centers (20–200 employees), multi-clinic groups, and clinics that need to link reception with billing and medical records. Target markets: Egypt, Saudi Arabia, Oman. Minimum starting cost: USD 2,500.
Core Modules
| Module | Function |
|---|---|
| Appointments Management | Scheduling, reminders and calendar sync. |
| Medical Records | Patient files, diagnoses and test results. |
| Billing & Insurance | Claims processing and payment reconciliation. |
| Medical Inventory | Track medicines and supplies per branch. |
| Doctors Management | Work schedules and productivity reports. |
| Administrative Reports | Revenue, expenses and visit KPIs. |
FAQs
Q: How does Clinics Manager help medical facilities streamline patient flow and reduce waiting time?
A: Clinics Manager organizes patient registration, appointment scheduling, doctor queues, and service routing in a unified workflow. It reduces administrative errors, speeds up check-in, and ensures patients move smoothly between services.
Q: Can Clinics Manager handle multiple doctors, specialties, and rooms in the same clinic?
A: Yes — the system supports multi-doctor and multi-specialty environments, allows room assignment, manages shifts, and allocates schedules dynamically while preventing booking conflicts.
Q: How does the system help clinics manage pricing, medical services, and financial transactions?
A: Clinics Manager links services with pricing rules, supports discounts and insurance schemes, tracks payments, and generates daily financial summaries. All transactions are synced with Market Control ERP for accurate accounting.
Q: Does Clinics Manager support electronic medical records (EMR) and patient history tracking?
A: Yes — the system stores detailed patient profiles, visit history, diagnoses, prescriptions, test results, and attachments. Doctors can access the patient’s entire medical history instantly during consultations.
Implementation Stages
- Analyze current workflows and booking procedures.
- Configure medical & financial modules.
- Train administrative staff and doctors.
- Connect branches on Azure and enable data protection.
- Go-live, monitor and provide continuous support.